Refund policy
[Refund Policy]
1. Return Period
We accept return requests within [7-14] days of delivery. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
2. How to Start a Return
To start a return, you can contact us at [Your Email]. If your return is accepted, we will send you instructions on how and where to send your package.
3. Return Shipping Costs
- Simple Change of Mind: The customer is responsible for the return shipping costs to South Korea.
- Damaged or Incorrect Items: If the return is due to our error (damaged or wrong item), we will cover the return shipping costs.
4. Non-Returnable Items
Certain types of items cannot be returned, such as perishable goods, custom products (special orders or personalized items), and personal care goods.
5. Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within [5-10] business days.